Sew La Di Da Policies

1. ABOUT

1.1  Company information:

Sew Ladida Vintage
Town Mill
Lyme Regis

Email: fabulous@sewladidavintage.com

1.2  These Sale Terms and Conditions (“T&C”) set out the terms and conditions that will apply when you place an order through our web store. If you are unable to understand, or have any questions about, these T&C please contact us. You will be required to confirm that you have read and accept these T&C before you submit an order to Sew Ladida Vintage. Please note that T&C are subject to change so review and save or print a copy of these terms prior to each order that you submit.

1.3  These T&C do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

1.4  The sales contract may be concluded in English language.

2. ORDER & ACCEPTANCE

2.1  Each order submitted constitutes an offer to purchase products from us. Orders are subject to our acceptance and we may, at our discretion, refuse to accept your order, including where:

orders cannot be processed due to an error in information you have provided to us;
there is an error on our site relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on our site; or
the products that you have ordered are no longer available through our site.

We will, unless we suspect that your order was placed for fraudulent purposes, send you an email if we are unable to accept your order, informing you of the reason.

2.2  After we receive your order, you will receive an email from us confirming receipt of your order. If you do not receive an email, contact us before you try to place another order for the same product.

2.3  If you have any questions, comments or concerns regarding our order acceptance policy, or if you consider that your order was rejected by us in error, please contact us.

3. PRODUCT AVAILABILITY

We will have the right, at any time, to make changes to information about products displayed on our site, for example information about prices, description or the availability of products and we may do so without first giving you notice of the changes. We will not, however, make any changes to the price, availability or description of any product after we have accepted an order to supply the product to you.

4. CANCELLATIONS & CHANGES

You can make changes to or cancel your order at any time before your order has been processed by us. To make changes to your order, please contact us. If your order has already been dispatched, you will only be able to request a refund or exchange of the product: please see our Return Policy.

6. DELIVERY

6.1  In case of some products we might not be able to ship the product to all countries. You will be informed of any territorial restrictions before you can purchase the product.

6.2  Shipping and handling charges will depend on the value of your order and the country to which the product is being shipped. Any customs duties or tariffs that may be imposed on the deliveries will be paid by you.

6.3  Any delivery dates provided to you in connection with your order are estimates. Although we aim to provide you with as accurate estimates as possible, we cannot promise that they are accurate.

6.4  We reserve the right to deliver the ordered products in separate shipments.

6.5  Product that we deliver to you will become your property at the time that you receive it provided that we have received full payment for the product. As soon as we have delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

7. PRICES & PAYMENT

7.1  The product price is always the price indicated in the web store when you place your order. The price includes VAT.

7.2  Products and their postage are paid in conjunction with the order. The available payment methods are displayed in connection with the product order form in the online shop. Online payment methods are provided by Paypal. Please refer to Paypal’s Terms & Conditions for more information.

8 REFUNDS & RETURNS

8.1  Refunds or exchanges in case of a faulty product

If you wish to exchange or return for a refund a product which is faulty or otherwise damaged when you receive it, which does not correspond to the description on our site you can do so in accordance with and pursuant to applicable law and our Return Policy

This provision does not set-aside your mandatory legal rights in this respect.

9. LIABILITY TO YOU

9.1  Nothing in these T&C will exclude or limit our liability to you for fraud, death or personal injury or any other liability which the law states may not be excluded or limited.

9.2  We will not be liable to you under a contract for:

any loss of profit, loss of income, loss of business, loss of revenue or loss of goodwill;
any loss or corruption of or damage to data; or
any loss or damage which was not a reasonably foreseeable result of either our breach of a contract or our breach of our legal duty of care. Loss or damage is “reasonably foreseeable” if, at the time that we and you entered into a contract, such loss was either contemplated by us and you or you notified us that the loss may occur if we breached the contract or our legal duty of care.

10. PERSONAL INFORMATION

When you create your Sew Ladida Vintage account and place an order through our site, you will be providing us with your personal information. We will use your personal information to process your order and deliver the products ordered and for other limited purposes. Our collection and use of your personal information will be carried out subject to the terms of our Privacy Policy.

SUMMARY
This web site is owned by Sew Ladida Vintage. To deal with your requests and orders, we have to collect some information from you, such as email address, delivery address and orders. Outlined below is the way we deal with this information.

INFORMATION WE COLLECT
Our web server automatically recognizes your IP address. This allows our server to deliver the information you requested.
We use cookies to store visitors’ preferences, record session information such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit. We use both session cookies and persistent cookies.

Email address, postal address, telephone number

If at any time you provide us with your email address to place an order or access a service, we collect that information. Areas in which we may collect your email address include but are not limited to emails you send us; and interactive forms such as the shopping basket. If you provide us with your email address, you may receive periodic promotional emails from us and carefully selected partners with information regarding special offers or new products or services. You may also receive informational emails from us related to any user accounts you have set up with us.

HOW WE MAY SHARE YOUR INFORMATION
We never share the information you trust us with with anybody. Necessary information gets passed on to Paypal for payment processing.

ANALYTICS
To determine how many users visit our site and to better understand the areas of greatest interest to our visitors, we have relationships with other companies that compile this information for us. As a result of your visit to our site, web analytics companies may collect information such as your domain type and your IP address.

INFORMATION ACCESS
Upon request we provide site visitors with access to their own transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.

You can access this information by sending your request to: fabulous@sewladidavintage.com To help us process your request, please provide sufficient information to allow us to identify you in our records

Upon request we offer visitors the ability to have inaccuracies corrected in all information we maintain about them. Please send your request to: fabulous@sewladidavintage.com

SECURITY
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site, and we employ security features generally accepted in the industry to protect the security of transactions made on our site. Transactions are protected via Secure Sockets Layer (SSL) technology. We require customers to identify themselves via a unique username and password to access their personal information.